Safety & privacy

https://shop.dehcos.nl, located at Wilhelminastraat 19b, 5991AX Baarlo, The Netherlands, is responsible for the processing of personal data as shown in this privacy statement.

Contact details

Dehcos B.V.
Wilhelminastraat 19b
5991AX Baarlo
The Netherlands
+31(0)77 - 711 4367

Henry Peeters is the Data Protection Officer of Dehcos registered under the number FG003485 at Autoriteit Persoonsgegevens (Authority of Personal Data). He can be reached via [email protected].

Member of Stichting Webshop Keurmerk (Webshop Certification Foundation)

We think customer satisfaction is very important. To give this extra emphasis, we are a member of Stichting Webshop Keurmerk (Webshop Certification Foundation). As a member of Stichting Webshop Keurmerk, we are obligated to meet the European and Dutch laws and regulations and the.

Great, but what benefits does that mean for me?

This entails various benefits for you: if you see the logo of Stichting Webshop Keurmerk on the site, then you know that you are at any rate dealing with a reliable webshop. In addition, you can be assured of a webshop...

Safety

We think the protection of your personal information is very important. Our webshops therefore use an SSL-secured internet connection on all pages. That means that others do not get the chance to secretly peek in. With SSL, all data are sent encrypted over the internet. You can recognise a secure SSL connection by the green 'lock' in your browser.

Privacy

When you order something from us, you do not want anyone 'looking over your shoulder'. Or worse: someone who shares your personal information with others. We therefore do everything we can to keep your personal information private. Such as encrypting this sensitive information via SSL.

Your personal information is stored in a secured database. We will not share your information with third parties for commercial purposes. In order for your purchases to go as smoothly as possible, we do first need information from you.

Personal data that we process

Dehcos processes your personal data because you use our services and / or because you provide them yourself. Below is an overview of the personal data we process:

• First and last name
• Gender
• Date of birth
• Address data
• Phone number
• E-mail address
• IP address
• Other personal data that you actively provide by, for example, creating a profile on this website, in correspondence and by telephone
• Information about your activities on our website
• Internet browser and device type

Special and / or sensitive personal data that we process

Our website and / or service does not intend to collect data about website visitors who are younger than 16 years. Unless they have permission from parents or guardians. However, we can not check if a visitor is older than 16. We encourage parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this consent, please contact us via [email protected] and we will delete this information.

Special and / or sensitive personal data that we process when completing our product advice form

Only if you use our product advice form Dehcos processes the following special and / or sensitive personal data of you:

• Ethnicity
• Health

For what purpose and on what basis we process personal data

Dehcos processes your personal data for the following purposes:

• Handling your payment
• Sending our newsletter and / or advertising brochure
• Call or e-mail you if necessary to carry out our services
• Inform you about changes to our services and products
• Allow you to create an account
• To be able to give you advice on the use of our services and products
• To e-mail you after purchase to review us and our products
• To deliver goods and services to you
• Dehcos analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.
• Dehcos also processes personal data if we are legally obliged to do so, such as information that we need for our tax return

Automated decision-making

Dehcos does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without a person (for example a Dehcos employee) sitting in between.

How long we store personal data

Dehcos does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected.

Sharing personal data with third parties

Dehcos shares your personal data with various third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. With companies that process your data in our assignment, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Dehcos remains responsible for these processing operations.

Cookies, or similar techniques, that we use

For the use of Google Analytics we have done the following:

• Signed a processor agreement with Google;
• Masked the last octet of your IP address;
• We have disabled 'share data' with Google Analytics;

View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Dehcos and you have the right to data portability. This means that you can submit a request to us to send the personal information we have in your computer file to you or another organization mentioned by you. You can send a request for inspection, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to [email protected]. To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy. We respond as quickly as possible, but within four weeks, at your request. Dehcos would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.

How we protect personal data

Dehcos takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not secure or that there are indications of misuse, please contact our customer service or via [email protected].